Mystery Shopper

We offer BEAUTY SALES TRAINING courses to stimulate and help your employees to reach their targets.

We can give you a full insight report to your business and your employees by doing a Mystery Shopper experience and delivering a full spa report.

OUR  COURSES

RETAIL TRAINING COURSE

The purpose of this course is to assist aestheticians, hairstylists, and medical professionals to in identifying the customer's personality and behavior of a client and to communicate with them effectively. This will help your employees with their goals and targets.

This is great for all industry professionals, as this can help them with communication and to use and read body language correctly. Certification on Completion


Duration: 2 Hours
Location: Online / Spa

Sales Training

sales training

spa etiquette

SPA etiquette

spa etiquette

The course focuses on elevating your clients experience with the main focus on employee etiquette.
Its concentrates on phone communication, client care, professionalism, reception duties, skills development, and treatment ambiance.

This is a great course to take if you feel your treatment lacks quality that special feeling, and want to uplift your business ratings.

Certification on Completion

Duration: 3 Hours
Location: Online / Spa

spa mystery shopper

mystery shopper

mystery shopper

We offer this business solution so that you can have full insight into your business. This 5 point factor spa report will help identify your problem areas and how to focus on them.

This gives you a report on your cleanliness, treatment, and pre and post treatments.

You provide the treatment and we write the review within 72 hours.

Certification on Completion


Duration: 1 Hour
Location: Online / Spa

Green Leaves

OTHER SERVICE OFFERED

Spa and Clinic outline consultancy to create your perfect business outline

Social Media designs and media posting on your platforms. We can assist with your marketing strategy.

We offer staff coaching and business consultancy.

We can assist you with business methodology and forecasting reports, helping you create your goals and targets.

2 Hours

RETAIL TRAINING COURSE
Theoretical Training that focuses on communication and DISC assessment. 
Certification: Retail DISC Training
Place: Virtual Classroom
Prerequisite: Open for anyone

High-Speed Internet

Computer/ Tablet or Phone

Pen & Paper

$ 200

3 Hours

SPA ETIQUETTE
Theoretical Training that focuses on moulding your employee to increase their skills. Practical Role Play.
Certification: Spa Etiquette
Place: Hybrid (Online and In-person)
Prerequisite: Esthetician

High-Speed Internet

Computer/ Tablet or Phone

Pen & Paper

$ 300

1 Hour

MYSTERY SHOPPER
This is a treatment specific analysis that focuses on a full spa report to identify problem areas. 
Certification: N/A
Place: In-person
Prerequisite: Open for anyone

Treatment Voucher needs to be submitted. Full spa report will be emailed.

$ 100

 

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